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FAQ

Several mass transportation providers have specific regulations regarding travel with Segway PTs. Some providers treat them as baggage or an assistive device, others do not. In general, the lithium-ion batteries on Segway i2 SE and x2 SE are considered hazardous material and are not allowed on commercial passenger airlines. Still, you can ship your Segway PT anywhere by ground. Check with your local transit provider for more information.

Yes. The PT is sealed to allow it to operate in wet weather. Just be careful as slippery surfaces can be hazardous. Keep in mind that the unit is not designed to withstand being submerged in water. Therefore, you should avoid exposing the PT to heavy downpours and extended periods of heavy rain.

Yes. Each InfoKey controller can be locked in the beginner setting by pressing a special sequence of buttons. You can also set the beginner setting speed, standard setting speed and ‘off’ time for standby mode. Further customization is possible by programming the InfoKey controller at the Segway factory. Programming each InfoKey controller separately is an additional service offered to customers that can be quoted per account by your local dealer.

For insurance inquiries, please contact your retailer.

Yes. Shipping Segway PT batteries requires that you be 'hazmat' certified. All major shipping companies are qualified to ship hazmat material appropriately and safely. Contact your local dealer/distributor for assistance.

No. We only manufacture SE products. These include the Segway PT i2 SE and x2 SE.

Yes. Segway sets weight limits for rider safety and to reduce the risk of damage to a Segway PT. A rider must not be less than 100 lbs. (45 kg). The PT's maximum payload (which includes the rider and all cargo) is 260 lbs. (117 kg). The total weight of any handlebar cargo plus any additional attachments hanging from the handlebar should not exceed 10 lbs. (4.5 kg).

Vsako vozilo Ninebot by Segway prestane temeljit test vožnje, ki ga opravijo testni vozniki preden vozila zapustijo tovarno. Test zagotavlja ustrezanje visokim standardom kvalitete. Na stopalkah in pnevmatikah vašega vozila lahko posledično opazite manjše sledi uporabe. Tudi kazalnik prevoženih kilometrov je lahko med 1 km - 15 km kljub temu, da gre za novo vozilo. Zagotavljanje varnosti uporabnikov je naša prioriteta.

We enjoy being in touch and keeping you current on Segway news. We maintain multiple social media sites or you can sign up to our newsletter. Start following us today!

Segway is always looking to work with enthusiastic, driven entrepreneurs to further expand our global network of dealers and distributors. Please contact sales@segway.eu.com for more information.

Prižgite vozilo in preverite, ali je programska oprema posodobljena. Z daljinskim upravljalnikom zaklenite vozilo in ga položite v vodoravno lego. Bodite pozorni, da se med tem lahko sproži alarm. Vozilo poravnajte in na daljinskem upravljalniku štirikrat zaporedno pritisnite tipko ON in slišali boste pisk. Nato pritisnite in držite tipko za omejitev hitrosti pet do osem sekund, ko boste slišali ponoven pisk, ki nakazuje da spustite tipko. Po ponovnih treh piskih v obdobju treh sekund bo vaš E+ umerjen. Preostane vam le še ponoven zagon vozila in morebitne ponovne umeritve, v kolikor zadnja ni bila uspešna.

① Povežite se z vozilom preko aplikacije Ninebot by Segway ② Izberite “other settings” > ”attitude calibration” ③ Po posodobitvi programske opreme obrnite vozilo navzdol in ga prižgite. Počakajte, da slišite zvok “di-di”. ④ Vozilo je umerjeno

① Dvignite vozilo in ga držite nad tlemi vertikalno čim bolj pri miru. Pritisnite tipko za vžig in ambientna osvetljava se bo obarvala rdeče. Za nekaj trenutkov se bo oglasil zvok. ② Takoj zatem pritisnite in držite tipko za vklop, dokler zvok ne preneha. Tipko nato spustite. ③ Takoj zatem pritisnite in držite tipko za vklop do piska. Ambientna osvetljava se bo obarvala od rdeče do oranžne, kar nakazuje, da je vozilo umerjeno.

Najboljši način za čiščenje produktov Ninebot by Segway je z zrakom pod visokim pritiskom. Za čiščenje površin lahko uporabimo tudi vlažno krpo (Nikoli ne perite vozila z visokotlačnim čistilcem na vodo, da ne pride do vdora vode). Če z uporabo pride do prask na površini, jih lahko zbrusite s finim brusnim papirjem.

Za napolnitev pnevmatik je potrebna odstranitev dekorativnega pokrova, pod katerim boste našli tri vijake, katere odvijačite. Ventil boste našli na notranji strani. Tlak pnevmatike naj bo med 15 ~ 20PS. V kolikor ima voznik višjo telesno težo bo potreben višji tlak v pnevmatiki.

You can keep your Segway PT looking squeaky clean with mild soap and water. Please do not use a pressure washer or a high pressure hose and be sure to keep water away from the charging port. In addition, please note that we do not recommend products that protect and shine rubber, plastic and vinyl surfaces as these products may reduce tire traction and increase the risk of a fall.

Charge the large-capacity lithium batteries fully after every use and frequently when not in use. If you’re not going to use the vehicle for several months, store the battery when it's fully charged and then charge it once a month. For longer periods, store the fully charged battery and vehicle separately and charge the battery once every three to six months. If you store the vehicle when it’s not fully charged; e.g., at 50% capacity, it may discharge excessively within 15 days.

Your authorized Segway dealer/distributor will register your machine(s) for you within 72 hours of purchase. If you have questions regarding your warranty, please contact your local retailer directly.

A standard wall outlet charges a Segway PT's batteries. To fully recharge the batteries from empty requires 8-10 hours. However, your PT may be plugged in to top off its charge at any time.

The Segway PT senses the lean of the rider with the assistance of five micro-machined angular rate sensors and two accelerometers that sense the angle of the Segway PT with respect to gravity at 100 times per second. It balances the rider by applying forces to the ground in the direction of the lean. The Segway PT's LeanSteer technology encourages riders to lean and move from Point A to B. It does so by using the sideways lean measurements of the rider, along with the roll angle of the platform, to generate acceleration. Gently move the handlebar and LeanSteer frame in the direction you want to travel and feel the Segway PT respond.

On a single charge the i2 can support up to 24 miles/38 km of travel, while the x2 can support a trip of up to 12 miles/19 km. Keep in mind that travel distances are dependent on payload, riding style and terrain. In addition, batteries will recharge when traveling down hills. You'll be amazed at just how far the PT can take you.

Each Segway PT is equipped with two operational settings, ‘beginner’ or ‘turtle’ mode and ‘standard’ mode. The beginner setting is set to 6 mph/13 kph and the standard setting is set to travel up to 12.5 mph/20 kph. 12.5 mph is roughly equivalent to a 5-minute mile.

Prosimo preverite navodila za uporabo, ki so bila priložena ob nakupu za natančnejši prikaz sestavnih delov vozila.

S priloženim polnilcem boste vozilo napolnili v približno dveh do štirih urah.

Največkrat potrebujemo med 1-3 minute za osvojitev vožnje s produkti. To je seveda odvisno od spretnosti posameznika, saj nekateri posamezniki potrebujejo več dni. Še posebej pri ONE S2 modelu. Zelo pomembno je, da ob nakupu vozila Ninebot by Segway preberete navodila, pri najemu pa vsaj varnostne napotke.

Due to exchange rates, tariffs and other taxes, pricing may vary. It's best to contact your local Authorized Segway retailer to discuss pricing.

Segway and the Rechargeable Battery Recycling Corporation encourage you to help preserve our environment by returning your unwanted batteries to the nearest hazmat recycling collection point.

① Dvignite vozilo od tal in ga držite vertikalno čim bolj pri miru. Pritisnite tipko za vklop in ambientna osvetljava se bo obarvala rdeče. Za nekaj trenutkov se bo oglasil zvok. ② Takoj zatem pritisnite in držite tipko za vklop dokler zvok ne preneha in tipko lahko spustite. ③ Takoj zatem pritisnite in držite tipko za vklop do piska, ambientna osvetljava se bo obarvala od rdeče do oranžne kar nakazuje, da je vozilo umerjeno.

Polnite Ninebot by Segway ONE E+ enkrat na tri mesece, brez odstranjevanja baterije.

Regulations vary for every country. For regulatory inquiries, please contact your local retailer for more information.

There are certain problems you can troubleshoot on your own before contacting your authorized dealer or distributor. Refer to your Manual for details.

① Pozanimajte se o lokalni zakonodaji, ki opredeljuje vožnjo s tovrstnimi vozili. ② Za vožnjo se opremite z zaščitno opremo, ki naj vključuje čelado, ščitnike za kolena, zapestja in komolce. ③ Da se izognete izgubi moči med tem ko ste na poti, se pred vožnjo prepričajte, da ima baterija vsaj 60% kapacitete. ④ Nikoli ne vozite pod vplivom substanc, ki bi lahko vplivale na vaše ravnotežje. ⑤ Med vožnjo bodite pozorni na luknje večje od 3cm, naklone površine večje od 20 stopinj, ter ostale ovire katere bi lahko ogrozile vašo varnost med vožnjo. ⑥ Ženske v nosečnosti, srčni bolniki ter ostali, ki ne zmorejo hoje po stopnicah brez pomoči naj ne vozijo vozil Ninebot by Segway. Ti produkti so izključno za uporabo enega uporabnika hkrati. Otroci mlajši od 14 let naj uporabljajo produkte Ninebot by Segway izključno v spremstvu odraslih.

This is a low battery alarm. Stop using the vehicle when the capacity reaches grid 2 or 3 under normal use and charge the battery as soon as possible. The alarm will stop when the battery is fully charged.

Novo vozilo se polni vsaj 2 do 3 ure. Status polnitve lahko preverite z indikatorjem na polnilni postaji, ki bo med polnenjem obarvan rdeče, ob končanem polnenju pa zeleno.

Produkti Ninebot by Segway predstavljajo alternativo hoji in so pribljubljeno sredstvo za transport. Za razliko od električnih koles, se lahko na zelo majhnem prostoru obrnejo kar za 360 stopinj.

The InfoKey controller is a key and dashboard for your unit. Each is uniquely programmed to start and lock a specific Segway PT. It also provides real-time information on battery life, speed and system performance. In addition, it features a security system to discourage anyone from tampering with the unit should you need to leave it parked. The security function is intended for use when you are in the general area and able to respond to an alarm.

Na isto vozilo se poskusite povezati še s kakšnim drugim mobilnikom. Če se koda za napako 51 izpiše ponovno, morate zamenjati baterijo. Če se koda ne izpiše, poskusite mobilno aplikacijo Ninebot by Segway namestiti ponovno.

Stand behind the Segway PT and lift the back edge of the right floor mat to expose the barcode label. There will be a 12-digit number printed directly on the base of the unit. Be sure to write it down and store it in a safe place.

① Ko vozite prehitro se vozilo oglasi s piskom in se nagne nazaj da izniči vaš nagib za pospeševanje. ② Vozilo ima nastavljeno omejitev hitrosti. Preverite če je na zaslonu pred vami ikona za prikaz omejitve hitrosti. Če je, pritisnite tipko za omejitev hitrosti na desni strani daljinskega upravljalnika za izklop omejitve. Vozilo lahko zaklenete preko daljinskega upravljalnika, nato pa z levim in desnim gumbom na daljinskem upravljalniku nastavite željeno hitrost omejitve. Največja možna hitrost je 20 km/h. ③ Vozilo morate ponovno kalibrirati. ④ Kapaciteta baterije je zelo nizka.

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